FAQs
Too Coool Vacation FAQs
What is Too Coool Vacation Ltd.?
Too Coool Vacation Ltd. is a leading vacation rental agency specializing in beautiful and comfortable properties in Cyprus. We offer a wide range of accommodations, from luxurious villas to cozy apartments, all perfect for creating unforgettable vacation memories.
Where are your properties located?
All our properties are located in the stunning Ayia Napa and Protaras region of Cyprus. Whether you're looking for a beachfront villa, a peaceful retreat in the countryside, or something in between, we have the perfect property to suit your needs.
How do I book a property?
Booking a property with Too Coool Vacation is easy! Simply browse our website toocoool.toocoool.com, choose your desired property, and click on the "Book Now" button. You can then complete the online booking form, providing your details and preferred dates. Our team will then confirm your booking within 24 hours.
What are your cancellation policies?
Our cancellation policies vary depending on the property and booking dates. You can find detailed information about cancellation policies for each property on the booking page. We recommend reviewing these policies carefully before finalizing your booking.
What amenities are included in your properties?
Our properties are equipped with various amenities to ensure a comfortable and enjoyable stay. These amenities typically include fully equipped kitchens, private balconies or patios, comfortable bedrooms, air conditioning, Wi-Fi, and more. For specific amenities available in each property, please check the individual property descriptions on our website.
Are your properties suitable for families?
Many of our properties are ideal for families. We offer properties with features like private pools, spacious gardens, and child-friendly facilities. However, it's always best to confirm the specific features of your chosen property with us to ensure it meets your family's needs.
What is the minimum stay required?
The minimum stay required varies depending on the property and time of year. You can find this information on the individual property descriptions on our website. Feel free to contact us for more details.
What is the check-in and check-out time?
Standard check-in time is typically 3:00 PM, and check-out time is 12:00 PM. However, these times may vary depending on the property. We will provide you with specific check-in and check-out times upon booking confirmation.
Is there a possibility to check-in early or check-out late?
Early check-in or late check-out is subject to availability. If you require an early check-in or late check-out, please let us know in advance. We will do our best to accommodate your request.
Do you offer airport transfers?
We don't offer airport transfers directly. However, we can provide you with trusted local taxi services to ensure a smooth and convenient arrival at your vacation rental.
What should I bring?
We recommend bringing essential items like beach towels, toiletries, sunscreen, and any specific items you may need for your activities, such as snorkeling gear or hiking shoes.
How can I get in touch with you?
You can easily reach us through our website's contact form, email address, or by phone. We are available to answer any questions you may have and assist you in planning your dream vacation.
Are there any hidden fees or charges?
We are committed to transparent pricing. The prices displayed on our website include VAT and all mandatory fees. You will not encounter any unexpected charges during your stay. However, additional charges may apply for optional services like cleaning or late check-out, which will be clearly outlined at the time of booking.
How can I get around Ayia Napa?
Ayia Napa is a very walkable area, particularly within the city center. For exploring further afield, you can rent a car, use local bus services, or take taxis. We can provide you with more information about these options upon request.
What are some things to do in Ayia Napa and Protaras Region?
The Ammochostos Region offers a variety of activities and attractions for every taste. From exploring the stunning beaches and coastline to visiting historical sites, enjoying the vibrant nightlife, or indulging in water sports, there's something for everyone. Check our website for some of the most popular attractions and activities.
What are your reviews like?
We pride ourselves on providing excellent customer service and strive to offer unforgettable vacation experiences. You can find customer reviews for our properties on our website. We are always working to improve our services and welcome your feedback.
Do you offer any discounts?
We offer special discounts throughout the year, particularly for early bookings, longer stays, or specific seasons. Check our website for current promotions or contact us for more information.
Is it safe to travel to Ayia Napa?
Ayia Napa is considered a very safe and friendly destination. We recommend taking the usual precautions you would take when traveling to any new place, such as being aware of your surroundings and keeping valuable items secure.
What happens if something goes wrong during my stay?
We are here to ensure you have a smooth and enjoyable stay. If you encounter any problems or have any questions, please contact us immediately. Our team is dedicated to resolving any issues promptly and efficiently.
Can I bring my pet?
While we love furry friends, we do not currently offer pet-friendly properties. We recommend checking the individual property descriptions on our website to see if pets are allowed.
What are your payment methods?
We accept major credit cards and debit cards. You can also choose to pay via bank transfer. We offer secure online payment options for your convenience.
We hope this FAQ answers your questions. If you have any further inquiries, please don't hesitate to contact us. We look forward to welcoming you to Cyprus and helping you create unforgettable vacation memories with Too Coool Vacation Ltd.!